According to HongKong Current English Ord :
Chapter 457 SUPPLY OF SERVICES (IMPLIED TERMS) ORDINANCE:
"Interpretation: In this Ordinance- "business" (業務) includes-
(a) profession "
Cap 457 s 5 Implied term as to care and skill:
"In a contract for the supply of a service where the supplier is acting in the course of a business, there is an implied term that the supplier will carry out the service with reasonable care and skill."
In this case, my VIP member is disqualified without refunding and warning before the expiration.
According to Chapter 457 SUPPLY OF SERVICES (IMPLIED TERMS) ORDINANCE, section 7 :
(1) Where, under a contract for the supply of a service, the consideration for the service is not determined by the contract, is not left to be determined in a manner agreed by the contract or is not determined by the course of dealing between the parties, there is an implied term that the party contracting with the supplier will pay a reasonable charge.
(2) What is a reasonable charge is a question of fact.
Section 8 :
(1) As against a party to a contract for the supply of a service who deals as consumer, the other party cannot, by reference to any contract term, exclude or restrict any liability of his arising under the contract by virtue of this Ordinance.
All rights reserved.
or,
Reserve the right to take legal action.
Thank you!