Troubleshooting
擬難排解
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My antivirus software reports viruses, is this package infected?
我的殺毒軟件報告有病毒，此封裝是否被感染病毒?
No, some antivirus tools just think it is due to the nature of this tool, that works by injecting its own code into the process of the WE. Most tools allow to setup an exception for such cases, some have to be turned off though (like Kaspersky, see below).
Here's a list of tools that have been reported to cause trouble with NewGen:
- Avira Antivir detects several of the files as trojans, you can choose ignore for the reports and whitelist those
files later to fix the problem. - Kaspersky Antivirus also gives false alarm and it's not possible to effectively whitelist NewGen. You need to turn Kaspersky off to use NewGen (see several questions below).
- EZ Antivirus silently quarantines some files breaking the editor completely. You need to turn it off before even downloading the pack, but then you should be able to whitelist NewGen, once it's installed.
- Avast Antivirus reports false viruses. It is possible to whitelist NewGen in its configuration though.
- AVG reports false viruses and may silently delete required files. I don't know if you can set an exception in AVG.
- F-secure reports several false viruses but you can make it ignore the NewGen files.
Check the forums if you have trouble with your antivirus software and NewGen.
I don't know how and where this must be installed and how to run it?
我不知道這個如何和那裡安裝，還有如何執行它?
Just extract all files from the downloaded archive to a directory of your choice. Preferably don't install it directly into the Warcraft III
directory. To use it, simply start
NewGen WE.exe and
NewGen Warcraft.exe.
Which operating systems are supported?
支援那些作業系統?
This pack works on Windows 2000 and XP testedly, Windows Vista and Windows 7 also seems to work according to user reports. For Windows 7 is common to set the executable to run as administrator. Older versions and Unix systems or Macintosh are not supported, however parts of this pack can work on other systems if used from the command line.
When I use the test map button, Warcraft III will start but return to the main menu instead of loading a map?
當我使用測試地圖按鈕，魔獸爭霸 III 將開啟，但如何返回主選單同時不會載入地圖?
This can happen when your map uses vJASS code and you hit the test map button when the map is unsaved (*-symbol is shown in the title bar) or the map has been saved-as directly before testing the map. Simply save your map before every test-run, so that it's fully compiled.
Windowed and OpenGL mode work fine with the test map button, but why is the test ai button not affected?
在視窗化和 OpenGL 模式使用測試地圖沒有問題，但為什應測試 AI 按鈕不受影響?
You can work around it with the menu command
Grimoire\Test map configuration. It offers the same settings as the test ai configuration but works with the normal test map button.
A popup keeps telling me that i should save my map again, especially when working in the campaign editor, how to deal with it?
經常有一個彈出視窗關於我需要再資儲存地圖，尤其當我使用戰役編輯器，如何處理此問題?
For the first time a map is saved this is normal, because the path of the map isn't known until then. When you're editing maps from a campaign, however the path cannot be found because those maps are stored inside the campaign.
A workaround is saving a local copy of that map in the maps folder and working with that copy, then when the map is finished re-import it into the campaign.
You can also turn off the popup via the
Grimoire\Disable first save warning menu item, in case you want to make basic edits to maps that don't use vJASS features.
Another possible reason are non-standard-ansi characters in the path of your map. On Windows systems of other languages like Russian or Chinese this can be the problem. Copy the map to a directory that contains only standard ansi characters to fix it.
Whenever i start the NewGen WE I'm told that it can't find my Warcraft directory or I need to select it in a browser dialog
everytime. What's wrong?
每當我開啟 NewGen WE ，會顯示找不到魔獸爭霸目錄，或者我需要每次在瀏覽器對話框選擇它。有什麼出錯?
The browse for directory dialog is normal if it's the frist time you are starting the NewGen pack.
If the browser pops up every time, one possible reason could be the lack of admin privileges on the machine. Another possible reason for this is non-standard-ansi characters in your Warcraft installation path, like already described in the previous
paragraph.
If all fails you can hardcode the path into findpath.lua by removing the -- from the line
--path=C:\\Warcraft III" and changing the path there.
Whenever i start the NewGen WE I'm told that an instance is already running, I need to insert the CD or to turn off Kaspersky. What's wrong?
每當我開啟 NewGen WE，會顯示執行個體已經執行，我需要換入 CD 或關閉卡巴斯基。有什麼出錯?
Well, as the message already suggests, an instance of the editor may already be running. If this is not the case another cause for this popup may be that you're using a patch prior to version 1.21b and do not have the Warcraft CD in your CD drive.
Some antivirus tools like Kaspersky antivirus also cause this popup. You need to disable those tools before running NewGen.
If you have Kaspersky Antivirus installed, follow these steps to get it working:
- Remove your current NewGen installation.
- Redownload the NewGen pack and extract it to a directory of your choice.
- Reboot your computer.
- Turn off Kaspersky (right-click in systemtray -> Exit) before running NewGen.
- Start the NewGen WE.
Make sure you never try to run NewGen when Kaspersky is on, because it will permanently block it until you restart your computer.
When i start the NewGen WE, the Grimoire menus never appear, or only appear the first time that i start NewGen. The WE acts like a completely unmodded, normal WE, what's wrong?
當我開啟 NewGen WE 時，Grimoire 選單不會出現，或只出現於第一次開啟 NewGen 時侯。WE 的行為如像未完全安裝模塊，似個一般 WE，什麼出錯?
- Make sure you have patched your Warcraft installation to version 1.21.
- Make sure you're not using a cracked WE. Mount the TFT mini image in daemon tools instead of using a crack if you must. Although some people have successfully used NewGen with a cracked WE it is not recommended.
- If you're using Vista/Win7, try it under Windows XP, maybe it's a Vista/Win7 problem.
- A virus might be the root of the problem too, make sure your computer is clean.
- Finally anti-virus, anti-spyware and firewall software can be causing the problem by blocking the changes that Grimoire makes to the WE. Try disabling such software temporarily.
The trigger editor gets random crashes or I get a message about an invalid pointer or similar in tesh.dll?
觸發編輯器有時會隨機故障或我看到一個訊息關於無效的指標或相似於tesh.dll?
The syntax highlighter has problems with Window Blinds and maybe other window mods. Set an exception for the WE in Window Blinds or disable the tool while you're using NewGen.
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本帖最後由 SeaIsland 於 2014-7-18 19:09 編輯 ]
